Enhancing Training Potential for Field Service Engineers using VR Technology
Project info:
Transforming Medical device training at ZEISS by unleashing a groundbreaking immersive platform and experience. This solution optimizes learning by intuitively fostering human spatial needs, driving unparalleled engagement and comprehension within an immersive environment. The project set a new benchmark for instructional design in the medical field, empowering professionals with cutting-edge tools.
My Role:
As the Senior XR Designer and Interim Strike Group Design Lead, I navigated the UX research, concept creation, and prototyping for this project. My responsibilities included defining the XR information architecture, spatial layouts, interaction design, and immersive spatial UI. I also mentored junior designers and served as the primary communication anchor between the client and development team, ensuring seamless project execution.
As the world’s leading manufacturer of microscope systems for life sciences, materials, and industrial research, as well as education and clinical practice, ZEISS Research Microscopy Solutions identified virtual reality (VR) as a global strategic key component of its training for its Field Service Engineers (FSEs). ZEISS partnered with RealWorld One to help them achieve this initiative.
The RealWorld one software platform offers users a suite of features that foster collaboration and flexibility across their virtual workspaces. By leveraging the multi-user function, teams can interact, communicate, and invite other users to join meetings in real time, regardless of their location.
